Occasional-Use VoIP Communications

The Cisco Unified SIP Phone 3900 Series is an entry-level VoIP endpoint that delivers basic telephony
features at a very affordable price. The 3900 Series is fully localized for use around the world and
well-suited for settings with occasional needs for VoIP communications, such as:

• Lobbies
• Classrooms
• Laboratories
• Hallways

It can also be used by knowledge workers at the desk who have occasional voice communications needs.

Cisco Unified SIP Phone 3905

The single-line Cisco Unified SIP Phone 3905 is an affordable, entry-level VoIP endpoint designed to grow
with your organization.

A monochrome display supports caller ID, call history, and phone information to enhance its user experience.
The 3905 is compact, can be wall-mounted, and includes a traditional handset and a standard 12-digit dial pad. A 2-way navigation button with a select key enables users to navigate up and down menus and text that is presented on the display.

IT administrators will find the Cisco Unified SIP Phone 3905 easy and less costly to administer, install, and maintain. It comes standard with an integrated Ethernet switch to support a co-located PC at a desk. Thus,
it can be an option for customers seeking to deploy it at a desk for users with light voice communications needs. The phone reduces both cabling at the desk and initial installation costs.

The Cisco Unified SIP Phone 3905 includes the following features:

• Full-duplex speakerphone for 2-way conversations
• Built-in IEEE 10/100 switch to reduce desktop clutter and installation costs for desktop deployments
• Support for 2 concurrent calls per line with a busy trigger
• Graphical monochrome 2-line display
• Message-waiting indicator (MWI) light
• Volume control rocker
• Fixed feature keys for one-touch access to redial, transfer, hold/resume, mute, and speakerphone
• Single-fold foot stand for optimal viewing and comfortable use of keys

The Cisco SIP Phone 3905 can be the ideal solution for:

• Occasional-to-light, cost-effective voice communications
• Deployments where a headset is not required
• Settings where basic telephony feature capabilities meet your needs
• Common areas like lobbies, cafeterias and conference centers where a basic level of endpoint security is sufficient given their less frequent use

Specialty-Use VoIP Communications

Cisco Unified IP Phones 6900 Series The affordable Cisco Unified IP Phone 6900 Series delivers cost-effective VoIP communication services for specialty, occasional-use settings. It offers a very sleek, trim, and Earth-friendly, ergonomic design.

For Specialty-Use Settings

Cisco Unified IP Phone 6901

The single-line Cisco Unified IP Phone 6901 (Figure 2) is an entry-level endpoint that is ideal for occasional-use, specialty settings such as:

• Lobbies
• Cafeterias
• Hallways
• Elevators
• Conference centers
• Hotel and motel guestrooms

The Cisco Unified IP Phone 6901 delivers a simple, intuitive user experience that includes:

• Fixed keys for hold, redial, and call waiting
• Message-waiting and incoming-call indication LEDs on its handset
• Two concurrent incoming calls when using the call-waiting feature
• Transfer and conference capabilities through a hook switch (users simply tap the hook switch to transfer a call)
• Easy viewing angles on desks using a folding foot stand
• Option for wall-mounting with third-party wall-mount plates
• Seven user-adjustable ringtones

The IP Phone 7800 Series models

offer the following user features and capabilities as standard:

• High-fidelity audio (i.e., G.722 wideband) through speaker, handset, and headset for crystal-clear audio quality and performance on most desk phone models
• 360-degree handsfree high-fidelity audio for small conference rooms (7832 model)
• Grayscale, high-resolution liquid crystal displays on most models for easy viewing at a glance
• Fixed keys for common telephony features such as conference, transfer, hold/resume, directory, and services plus 2-way navigation button on most models
• Single- and 2-position foot stands to optimize viewing angles under varied lighting conditions (desk phone model dependent)
• Programmable line/feature keys for flexibility in assigning lines or features, such as speed dials (number varies by desk phone model)
• Tricolor LEDs on programmable line keys for call-status notification at a glance on most desk phone models
• Single- and multiple-call-per-line capability, delivering more powerful and flexible call navigation and session management (desk phone models)
• Four context-sensitive programmable soft
  keys for more dynamic feature interaction and enhanced user experience
• Full-duplex speakerphone, increasing personal productivity when engaged in multiparty conversations
• Electronic hook switch for enhanced call
  management (initiate, answer, end, and mute
  calls) through third-party headsets by using IP Phone 7800 Series auxiliary ports (most models)
• Color options of charcoal and white available on most models

The IP Phone 7800 Series models offer the following administrative features and capabilities as standard:

• Support for “VPN-less” connectivity with
  Cisco Expressway
• IEEE-integrated switches to reduce costs of
  infrastructure to the desk by routing PC traffic through the 7800 Series endpoint on most models (speed varies by desk phone model)
• Low power consumption as IEEE Power
  over Ethernet (PoE) Class 1 devices on desk
  phone models
• Power-save option on all models that can reduce power consumption, in off hours, up to 60 percent versus the phone in idle state with Cisco EnergyWise™ technology
• Text-based third-party Extensible Markup Language (XML) applications from Cisco vendor partners
• Latest security enhancements, including Secure Hash Algorithm 2 (SHA-2) and Transport Layer Security 1.2 for encrypted communications

User Profiles for IP Phone 7800 Series

Cisco IP Phone 7800 Series Key Features At-a-Glance

For Light-Use VoIP Communications

Cisco IP Phone 7811

• The single-line Cisco IP Phone 7811 is ideal for information workers and teleworkers with light VoIP communication needs.
• It delivers a high-quality narrowband audio experience as standard. A wideband handset is available as an option for customers who wish to enhance their audio experience across the range of highs to lows in audio.
• The 7811 comes with an IEEE 10/100 integrated switch to support a co-located PC.
• The display is 3.28-inch (8.3 cm) monochrome.
• A wall-mount kit is optionally available for the 7811 to support spaces without a desk or where desk space is limited.
• The 7811 is available in charcoal and comes with a single-position footstand.
• Text-based Extensible Markup Language (XML) and Computer Telephony Integration (CTI) applications are supported.
• The 7811 supports the latest security enhancements, including Secure Hash Algorithm 2 (SHA-2) and Transport Layer Security 1.2

Light-to-Moderate Use VoIP Communications

Cisco IP Phone 7821

• The 2-line Cisco IP Phone 7821 is an ideal choice for information workers and teleworkers. It is well-suited for users who have light-to-moderate VoIP communications needs.
• The 7821 has a 3.5-inch (8.9 cm) graphical, grayscale, 396 x 162 pixel-based display and is backlit.
• It comes standard with an IEEE 10/100 integrated switch to support the traffic from a co-located PC.
• The 2-programmable line/feature keys feature tri-color LEDs that provide call status notification at a glance.
• The 7821 supports the latest security enhancements, including Secure Hash Algorithm 2 (SHA-2) and Transport Layer Security 1.2
• As options, a wall-mount kit is available for the 7821 for areas without desks or where desk space is limited.
• A replaceable silver bezel is also available for customers who wish to change out the black that come standard with the endpoint.
• The 7821 is available in charcoal and white. It comes with a 2-position footstand.

Moderate-to-Active Use VoIP Communications

Cisco IP Phone 7841

• The 4-line Cisco IP Phone 7841 is an ideal endpoint for moderately active voice users. It is well suited for knowledge workers, administrative staff, managers, customer care agents, and supervisors who have moderate-to-active VoIP communications needs.
• The 7841 has a 3.5-inch (8.9 cm) graphical, grayscale, 396 x 162 pixel-based display and is backlit.
• The 4-programmable line/feature keys feature tricolor LEDs that provide call-status notification at a glance.
• The 4-programmable line/feature keys come with tricolor LEDs to see call status at a glance.
• The Cisco IP Phone 7841 also comes standard with an IEEE PoE 10/100/1000 switch (Gigabit Ethernet) that supports the traffic from a collocated PC.
• The 7841 supports the latest security enhancements, including Secure Hash Algorithm 2 (SHA-2) and Transport Layer Security 1.2.
• As options, a wall-mount kit for the 7841 is available for areas without desks or where desk space is limited.
• A replaceable silver bezel is also available for customers who wish to change out the black that comes standard with the endpoint.
• The 7841 is available in charcoal and white. It comes with a 2-position footstand.

Highly Active-Use VoIP Communications

Cisco IP Phone 7861

• The 16-line Cisco IP Phone 7861 (Figure 10) is designed for employees with active VoIP communications needs. It is well suited for administrative staff, managers, customer care agents, and supervisors.
• The 7861 has a 3.5-inch (89 mm) graphical, grayscale, 396 x 162 pixel-based display and is backlit.
• The 16-programmable line/feature keys offer tricolor LEDs to provide call-status identification at a glance.
• An integrated IEEE 10/100 Ethernet switch supports the traffic from a co-located PC.
  The Cisco IP Phone 7861 also includes a customizable, paper-label insert that can be locally printed for one-touch access to staff you contact frequently or other communications features. A clear film strip protects the paper label from dirt, spills, etc.
• The 7861 supports the latest security enhancements, including Secure Hash Algorithm 2 (SHA-2) and Transport Layer Security 1.2.
• As options, a wall-mount kit for the 7861 is available for areas without desks or where desk space is limited.
• A replaceable silver bezel is also available for customers who wish to change out the black that comes standard with the endpoint.

Affordable VoIP for Small Conference Rooms

Cisco IP Conference Phone 7832

• New to the IP Phone 7800 Series is the introduction of an audio conference phone which is ideal for your small conference/huddle rooms and private office desks. The IP Conference Phone 7832 (Figure 11) meets the needs of rooms up to 172 sq. feet (16 sq. meters) or up to 6 participants.
• The 7832 features a sleek, contemporary design with delivery of powerful audio performance. It offers 360-degree hands-free VoIP communications with a microphone pickup range of 7ft (213 cm).
• Users with 7800 Series phones will find the experience easy-to-use, as menus and navigation are common with the series’ desk phones. In turn, administratively it shares the same phone software as the 7800 Series desk phone models, reducing project management and user training costs for corporate IT.
• The 7832 supports Cisco EnergyWise for reduced power consumption in-off work hours. It is an IEEE Power over Ethernet Class 2 endpoint.
• The 7832 is deployable in the cloud with Cisco Spark and as of CYQ3 2017, will also support mid-size to large enterprises on-premises.
• It is also available in support of Cisco approved UCaaS partner offers as a multiplatform phone.
• 360-degree room coverage with full duplex wideband audio speaker and microphone
• 3.5-inch (8.9 cm) monochrome, backlit, anti-glare 384 x 128 pixel display.
• Up to 7ft (217 cm) microphone pickup.
  Large mute button makes for easy accessibility from all sides of the endpoint.
• Raised edges ease handling and repositioning on the desk.
• IEEE 10/100 network port supports Power of Ethernet (Class 2)
• Cisco EnergyWise™ for reduced power consumption in off-work hours
• Two color options (charcoal and white)

General Business Voice-focused Endpoints

Cisco IP Phone 7945G, 7965G, and 7975 Endpoints

These endpoints come standard with speakerphones and handsets to support G.722 wideband audio. An expanded application suite includes support for XML text and graphical applications. All support\ Gigabit Ethernet- integrated switches to reduce cabling at the desktop and installation costs. The 7945, 7965, and 7975 support backlit color displays.

The Cisco IP Phone 7945G includes the following capabilities:

• Two programmable backlit line/feature keys for quick access to communications
• A 5-inch (12.7 cm), backlit, high-resolution, 320- x 240-pixel graphical color display
• Wideband audio support on headset, handset, and full-duplex speakerphone
• Integrated IEEE 10/100/1000 switch ports, which support the switching of multimedia traffic from a co-located PC
• Four-way navigation cluster plus a select key, which allow you to scroll vertically and horizontally when navigating menus and directories

The Cisco IP Phone 7965G includes the following capabilities:

• Six programmable backlit line/feature keys for quick access to communications
• A 5-inch (12.7 cm), backlit, high-resolution, 320- x 240-pixel graphical color display
• Wideband audio support for headset, handset, and full-duplex speakerphone
• Integrated IEEE 10/100/1000 switch to support switching of traffic from a co-located PC
• Four-way navigation cluster plus a select key, which allow you to scroll vertically and horizontally when navigating menus and directories
• Optional 7916 Key Expansion Module for additional programmable line/feature key support

The Cisco IP Phone 7975G builds on the features of the 7965G with:

• Eight programmable backlit line/feature keys for quick access to communications
• A 5.6-inch (14.2 cm), high-resolution, 320- x 240-pixel graphical color display with touchscreen
• Optional 7916 Key Expansion Module for additional programmable line/feature key support

With optional 7916 key expansion modules, you can monitor and manage call status with additional buttons and an LCD screen to aid your organization in increasing responsiveness with a more personalized touch. In addition, keys on the modules can be programmed by IT to support one-click access to staff, making the calling experience far simpler for administrative staff and executives.

Cisco Unified IP Phone 7900 Series Key Feature Comparison

Next-Generation Video and Voice Communications

Cisco IP Phone 8800 Series

The Cisco IP Phone 8800 Series (Figure 15) is the advanced endpoint portfolio that delivers ease of use with superior performance. With the IP Phone 8800 Series, your business can benefit from cost-effective, reliable, secure, and scalable high-definition voice over IP (VoIP) communications. On select models, you
can also get:

• Affordable entry to 720p high-definition (HD) video communications to video-enable your entire organization.
• Telephony feature integration support with Cisco’s Intelligent Proximity for Mobile Voice when using personal mobile devices
• In-campus mobile communications within wireless LAN (WLAN) networks for workers in more rigorous, industrialized work settings.
• High-performance audio conferencing for small-to-large conference rooms up to 1140 square feet (106 square meters) and up to 42 participants in the room.
• Escalate Cisco Spark™ member exchanges, within Spark virtual team rooms, to Spark voice or video calls
• Choice of two user experience modes for call handling and navigation (IT configured)

The 8800 Series, along with the 7800 Series, are the best audio-performing IP phones Cisco has ever delivered. Wideband (G.722) audio is supported on all models and the 8811, 8832, 8841, 8845, 8851, 8861, and 8865 desk endpoints are hardware-enhanced for higher performance on echo cancellation, meeting European Telecommunications Standards Institute (ETSI) compliance. In addition, vibration isolation of the hardware has been applied to both speakers and microphones, resulting in a higher-quality communications experience.

VoIP Communications to Boost Productivity
Cisco IP Phone 8811

• The Cisco IP Phone 8811 (Figure 20) delivers highly secure and powerful mission-critical VoIP communications that are easy to use. The 8811 is ideal for knowledge workers and teleworkers in small to large enterprises. With its support of Cisco EnergyWise technology, the 8811 is a Class 2 PoE device so it is both cost-effective and earth-friendly
• Unique to the Cisco IP Phone 8811 is a 5-inch (12.7 cm), backlit, graphical, grayscale widescreen VGA display (800 x 480 pixels).
• Session Line Mode (SLM) and Enhanced Line Mode (ELM) user experiences are supported.
• The 8811 supports flexible deployment options including Cisco on-premises, Cisco Spark™ for cloud and third-party Cisco pre-approved UCaaS platform offers.
• The 8811 also integrates with Cisco Spark™ so that team member exchanges within Spark virtual team rooms can easily escalate to Spark voice calls when needed.
• The latest security enhancements, including Secure Hash Algorithm 2 (SHA-2) and Transport Layer Security 1.2 for encryption are supported.
• Both charcoal and white color options are available with this model.

Ruggedized In-Campus Mobility
Wireless IP Phone 8821 and 8821-EX9

If you have workers who are mobile within a Wireless LAN (WLAN) enabled campus for much of their workday, and whose roles are more rigorous in nature requiring voice communications devices with resilient, hardened exteriors, then the Wireless IP Phones 8821 and 8821-EX (Figure 21) may be of interest to you.

These six-line, wideband audio 802.11 Voice over WLAN (VoWLAN) endpoints are the next evolution of the Wireless IP Phone 7921, 7925 and 7926 models. They are designed to deliver cost-effective, reliable, resilient VoIP communications from Cisco on-premises infrastructure solutions and are ideal for workers in the following more physically active roles:

• Nurses, doctors, technicians or other shift workers in healthcare
• Customer service and warehouse representatives in retail settings
• Operations and engineering personnel in manufacturing
• Service staff such as maids in hospitality, crew on cruise ships
• Workers on oil rigs and chemical plants (EX model suggested)

The 8821 and 8821-EX both offer the following user features:

• Support for cost-effective, comprehensive VoIP and unified communications features within 802.11a/b/g/n and ac wireless LAN networks
• Hardened exteriors that are military standard (MIL-STD 810G) compliant. These endpoints are tested for shock resistance by drop- testing them a dozen times onto concrete from a height of 6ft (183 cm) on different points of the handsets (face, top, bottom etc.)
• International Protection Standard 67 (IP67) rated for ingress of dust and water. The endpoints are sealed against dust and protected if immersed in water up to 1 meter (3.3 ft) for up to a half hour and will still function.
• Six line/programmable endpoints
• Wideband (G.722) audio with full duplex speakerphone
• High resolution 2.4 in (6 cm) 240 x 320 pixel backlit displays
• Bluetooth 3.0 for choice in third party headsets and an “untethered” experience from the handset
• Easily swappable, rechargeable batteries with talk time of up to 9.5 hours and standby time of up to
  145 hours
• Dial-pad keys under glass to protect against wear
• Hermetically sealed USB 2.0 port
• Two soft key buttons to access screen- based applications, features, and functions
• Application button that supports Cisco and third-party XML applications such as Cisco Instant Connect for push-to-talk
• 802.11r (“Fast Transition”) for seamless handover of voice when roaming between access points
• Full range of accessories including desktop and multi-chargers, carrying cases, holsters and belt clips

High-Performance Audio Conferencing

Cisco IP Conference Phone 8832

The Cisco IP Conference Phone 8832 facilitates a more productive in-room and executive office conferencing experience. Designed specifically for use in mid-size to large conference rooms and executive offices, it delivers “as good as being there” acoustical performance with crisp highs
and clear lows. Features include:

• Superior HD audio performance: The full-duplex wideband (G.722), hands-free speaker helps improve productivity for mission-critical communications.
• Scalable room coverage: The base station supports up to 400 sq. feet (37.2 sq. meters) with up to 10 participants. Optional wired extension microphones double the room support to up to 800 sq. feet (74.3 sq. meters) with up to 26 participants. In CYQ4, “daisy-chaining” a second base station and adding
  optional Digital Equipment Cordless Telephony (DECT) wireless microphones enables support of up to 1140 sq. feet (106 sq. meters) with up to 42 participants.
• New contemporary design: The 8832 includes a new ergonomic design with integrated dialpad, backlit pixel-based color display, large mute key (for easy participant access from all angles) and rounded edges for ease of handling.
• Choice of two color options (charcoal and white).
• European Telecommunications Standards Institute (ETSI) 738 and 740 compliance for superior audio performance.
• Latest security enhancements including Transport Layer Security 1.2 (TLS) and Secure Hash Algorithm 2 (SHA-2) for encryption

VoIP Communications to Enhance Collaboration
Cisco IP Phone 8841

The Cisco IP Phone 8841 (Figure 25) builds upon the features of the IP Phone 8811. It delivers superior voice communications that can enhance collaboration throughout your entire organization. It is ideally suited for knowledge workers and teleworkers, whether on-premises or remote. It also supports Cisco Spark™ for cloud deployment and select, Cisco approved third-party UCaaS platform offers.

• The 8841 comes standard with a 5-inch (12.7 cm) color, backlit, graphical widescreen VGA (800 x 480 pixels) display. As a PoE Class 2 device, it is both cost-effective and earth-friendly.

Entry to HD Desktop Video Collaboration
Cisco IP Phone 8845

The Cisco IP Phone 8845 (Figure 26) builds upon the features delivered with the IP Phone 8841.
Notable additions include:

• Affordable 720p HD H.264 AVC video communications enabling all users within your organization to participate in video conversations.
• Bluetooth for user choice in third-party headsets.
• Cisco Intelligent Proximity for Mobile Voice for telephony feature integration with personal mobile devices, such as smartphones and tablets.

Bring Desk and Mobile Experiences Closer Together

Cisco IP Phone 8851

• The Cisco IP Phone 8851 also builds upon the features delivered with the IP Phone 8841.
• It supports Cisco Intelligent Proximity for Mobile Voice to integrate telephony features with your personal smartphone or tablet, when in range of the 8851 at the desk using Bluetooth.
• The IP Phone 8851 is able to charge personal smartphones through one standard USB port adjacent to the Key Expansion Module connector on the right of the endpoint.
• The 8851 is also the first model in the 8800 Series to support the new optional IP Phone 8851/8861 Key Expansion Module. It supports up to 2 modules, for an additional 56 programmable line/feature keys. Key Module support adds to your scalability and Return On Investment (ROI) beyond the number of programmable line keys supported on the 8851 phone.
• A no-radio version of the 8851 is available, without Bluetooth, to support those environments where use of Bluetooth is not permitted. Consult your Cisco representative for further details

Share Telephony Experiences between Desk and Mobile

Cisco IP Phone 8861

• The Cisco IP Phone 8861 delivers all of the features of the IP Phone 8851 and adds:
• A second USB port on the rear of the endpoint, which can fast-charge tablets in addition to smartphones for added convenience when at the desk.
• For headquarters or branch offices whose campuses are wireless LAN-enabled, the IP Phone 8861 also supports 802.11a/b/g/n/ac protocols. This adds flexibility and reduces costs of installation and administration
  and minimizes cabling at the desk.
• The 8861 supports up to 3 of the new and optional IP Phone 8851/8861 Key Expansion Module, supporting up to 84 additional programmable line/feature keys to those that come standard with the 8861.
• This gives you further scalability and increases the return on your investment (ROI) in 8861 phones.

Elevate Collaboration with Entry to HD Desktop Video

Cisco IP Phone 8865

• The Cisco IP Phone 8865 (Figure 29) builds upon all of the features delivered with the IP Phone 8861.
• It also adds affordable 720p HD video communications, enabling all users within your organization to connect face-to-face, even when remote, from their desktops.
• The 8865 also supports up to 3 optional IP Phone 8865 Key Expansion Modules (KEM) for up to 84 additional programmable line/feature keys. The expansion module is unique to the IP Phone 8865. Aligning the angle of the module with the 8865 phone provides more pleasing aesthetics and ease of use.

Add Convenience and Extend Investment

Cisco 8800 Series Key Expansion Modules

• Key Expansion Modules (KEM’s) are optional accessories that provide additional line and programmable feature keys for highly-active users such as executives, managers, administrative staff and lobby receptionists.
• KEM’s simplify and enhance the calling experience by making it easier for you to contact staff that you collaborate with often, using features such as “speed dials” for one-button push-to-call. They also increase your responsiveness with a more personalized touch, when receiving inbound calls and help you pick up calls for another colleague if they are busy or away from their desk.
• The IP Phone 8800 Series offers three Key Expansion Modules. Available today, the IP Phone 8800 Key Expansion Module, offers 18 physical keys per module. A software “Page 2” key provides another 18 keys that can be configured for a total of 36 keys per module. You can have up to two modules supported off an IP Phone 8851 and up to three modules off the 8861 and 8865 phone models. The IP Phone 8800 Key Expansion Module supports Session Line Mode (SLM) only. They are ideally suited for installed base customers who have them today and wish to add another for expansion up to the limit of three (phone model dependent).
• New additions to the KEM portfolio are the Cisco IP Phone 8851/8861 Key Expansion Module and the IP Phone 8865 Key Expansion Module. These are both available in CYQ3 2017. They are also optional modules but unlike the IP Phone 8800 KEM, they also support the Enhanced Line Mode (ELM) user experience . There is a module for 8851 and 8861 phone models and one, with different articulation (i.e., angling) of its hardware, to align with the 8865 phone model as the 8865 phone supports HD video.
• Both modules support 14 physical keys per module. A software “Page 2” key adds another 14 for a total of 28 line/programmable feature keys that can be configured. Up to two 8851/8861 KEM’s can be supported off the 8851 phone model. Up to three can be supported with the 8861 phone model. In turn, the 8865 KEM can support up to three modules attached to the 8865 phone.
• These new modules are ideally suited for customers who have investment today or are familiar with the Cisco IP Phone 7900 Series as the Enhanced Line Mode user experience support makes for a more migration when using these new KEM’s with the 8851,8861 and 8865 phone models. These modules offer
  more characters per line label to reduce guessing of calling line ID with inbound callers (i.e., is “Daniel” actually Daniel or is it Danielle calling?).